Privacy Policy

Privacy Policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from www.prelovedlabels.com.

Personal Information We Collect

When you visit Preloved Labels, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also gather data about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information as “Device Information.”

We collect Device Information through:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This is referred to as “Order Information.”

“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill any orders placed through the Site (processing payment, arranging shipping, and providing invoices or confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide information or advertising related to our products or services, in line with your preferences.

We use Device Information to:

  • Screen for potential risk and fraud (especially your IP address).
  • Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described. For instance:

  • Shopify: Powers our online store. Learn more about how Shopify uses your data here.
  • Google Analytics: Helps us understand how customers use the Site. Read more about Google’s use of your data here. Opt-out of Google Analytics here.

We may also share your Personal Information to comply with legal obligations, respond to lawful requests for information, or protect our rights.

Do Not Track

We do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us using the details below. Note that we process your information to fulfill contracts or pursue legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless you request deletion of this information.

Minors

The Site is not intended for individuals under the age of 12 months.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at: