1-Are these products washed?
No , wash or dry clean according to the product’s tag instructions.
2.What are your payment options?
we offer COD and Bank Transfer
3.How to place and Order?
Visit our website megathriftstore.pk and select your size from the size filter. Click on the Product you want to buy and Add it to the cart. Click on the go to next step and then fill out the information and click on the Checkout button.
4.What is your return and exchange policy?
Facing size issues? Don’t like the product? Wrong or defective product delivered?
Don’t worry! MTS offers a 7-day hassle free return policy. To qualify for a refund or exchange, all items must be unworn, unused, unwashed and with product tag attached.
Clearance Sale Articles cannot be returned or exchanged.
If you wish to return or exchange your online order, please complete the return form and include it with your return shipment. Don’t have a return form? Download from the link below and print it.
Use Return Form
For further assistance, please email us at relovedpicks@gmail (between 12PM to 10PM Monday – Saturday)
5.How long will my order take to drive?
Your order will usually reach your doorstep between 3 to 4 working days from the date of order. However, the delivery can take more than 7 working days during busy holiday season or our sales events.
6.Do you sell whole sale?
No, we do not sell whole.
7.why should I sign up for emails?
By signing up for our email, you’ll be among the first to know about special sales, limited-time offers, coupons and many other exciting features to help you get the most out of what MTS has to offer!
8.What is the difference in condition guide?
Premium: Product is in brand new condition with price tags or high-end luxury brands.
-Excellent: Product has no signs of use. Very less used just like new
Very Good: Product has little signs of use like very minor lint or minor dirty (washable)
-Good: Product has clear signs of use, minor lint, minor stain (not guarantee of remove), minor damage (reparable) or rough.
9.What is your shipping policy?
Free Shipping on all orders over the value of Rs. 3,500. We charge Rs.300 on all orders under the value of Rs. 2,499. Delivery time is between 5 to 6 working days (No delivery on Sunday).
However, delivery can take up to 7 working days during busy shopping season or our mega sales events.
